OMA Eppley Airfield Parking FAQs - ParkOMA Frequently Asked Questions (2024)

Pay your Way with ParkOMA

Cashier Lane

If you are paying with cash, lost your ticket or need personal assistance, exit through a manned cashier lane.

Self-Service Kiosk

1. Debit or Credit Card
If you are paying by debit or credit card, use the “Credit Card Only Lanes.” We accept Visa, MasterCard, American Express and Discover.

2. Mobile Pay – NEW!
Pay for parking with your phone to exit quickly through the “Credit Card Only Lanes.”

• When you return to your car, use the camera app on your phone to scan the QR code on your ticket and open the link.
• Select a payment and finish the payment process.
• Within 20 minutes of payment drive to the exit, insert your paid ticket to the self-serve kiosk and be on your way.

3. Apple Pay and Google Pay
As a touchless option, you can also use Apple Pay or Google Pay in all self-serve exit lanes.

4. Coupon
Use coupon QR codes at the “Credit Card Only Lanes.” Use the QR reader at the bottom of the exit pay station prior to inserting your credit card.

Call the ParkOMA parking office at402-346-2466 for assistance.

To assist with future parking stays, we recommend taking a picture of your vehicle prior to heading to the Terminal.

Yes, all ParkOMA facilities and products are designed to meet federal guidelines. ADA spaces have appropriate signage and pavement markings. Availability is on a first-come basis.

If you require special assistance please call the ParkOMA office at402-346-2466 prior to your arrival.

Yes, in either theNorth or South Cell Phone Waiting Lots.

Please be sure to track flight arrival times on the FlyOMA app. Overnight parking is not available in either lot, and vehicles must be attended at all times. (ParkOMA Map)

Vehicles exceeding the posted clearance heights can utilizeSouth Economy.

Please note ParkOMA facility clearance heights before arriving at the airport:

• The South Garage (including Premier and Rooftop) clearance is 6’10”
• The North Garage (including Rooftop) clearance is 8’2″
• The South Canopy clearance is 11’6″
• North Economy clearance is 14’6″
• South Economy clearance is 16’0″

ParkOMA shuttle pick-up and drop-off is outside of Door 3 at the Terminal and at your vehicle.

When you’re picked up from your vehicle, the driver will issue a courtesy vehicle location ticket, so you can be dropped off at your vehicle upon return.

South Canopy and North Economy are also a walkable distance from the Terminal.

Visit theShuttle Bus Locator page or download the FlyOMA app and click on Shuttle Bus Locator.

Monitors are also located inside the Terminal at Door 3 and at the ParkOMA shuttle bus pickup location.

Entry Steps

1. Arrive to the parking area designated on your confirmation email. Do NOT pull a ticket if you have reserved your parking.
   Find your parking location on the ParkOMA map.
2. With your screen on maximum brightness, scan the QR code in your parking confirmation email at the entry gate by holding it 6 inches below the scanner. Paper or electronic copies are accepted, but electronic is preferred.
3. The reservation can also be added to a digital wallet on your mobile device.
   To automatically activate upon arrival, ensure Bluetooth is enabled and Wallet Notifications are turned on.
4. Once the QR code has been read by the device, an audible chime will play and the gate arm will open.
5. If you need assistance, press the call button or call 402-661-8260.
   

Exit Steps

1. When you leave, with your screen on maximum brightness, scan the same QR Code from your confirmation email at any exit lane by holding it 6 inches below the scanner. (red box)
2. If your trip exceeded your reservation period, insert a credit card (green box) or use a contactless tap and pay payment method (yellow box) to complete your parking transaction.

You can still use your existing reservation to exit parking. As you exit, simply go to a cashier booth and give the cashier the ticket you pulled and your QR code from your reservation. As long as you entered and exited within 2 hours of the time listed on your reservation, you will not incur any additional fees.

If you need further assistance, please reach out to ParkOMA at 402-346-2466.

By reserving your parking online, you are guaranteed a space and your QR code will give you access to the parking area specified on your confirmation. The closed signs apply only to customers who have not already reserved their parking.

If the parking area you reserved is closed to customers without reservations, a ParkOMA representative will contact you prior to your arrival and provide instructions on how to access the parking area. As part of these instructions, you may be asked to call402-346-2466when you’re 15 minutes away from the airport, so we can have a representative ready to let you into the lot when you arrive.

North and South Garage reservations are valid for either garage (not including Premier). If a garage is full and/or closed, you may be directed to the open garage. Reservations for the North and South Garage permit you to enter either facility with your QR code.

If you arrive earlier than your parking reservation’s specified time, please scan your QR code from your confirmation email. The entry gate may open once the QR code is read as there is an early arrival time / grace period. If the gate does not open and you need assistance, press the call button or call 402-661-8260.

Do NOT pull a ticket if you have reserved your parking.

If you overstay or stay longer than the exit time / grace period specified on your reservation confirmation there will be an additional charge that you can pay at any available exit lane.

Your reservation guarantees a space in the ParkOMA facility and parking location specified on your confirmation email.

Your reservation is not tied to a specific space. You can park in any space that is available within the specified area.

Accessible parking is available for holders of valid permits or license plates in all of our parking facilities. Customers with accessibility needs can reserve parking in advance, but a specific accessible parking space cannot be reserved in advance.

If additional assistance is required, please contact the ParkOMA offices at [emailprotected] or by phone at 402-661-8260. Visit the Special Needs page on FlyOMA.com for more information.

Modifications or cancellation of your reservation can be made at any time prior to your arrival time through the online Reservation portal. See Reservations.ParkOMA.com.

In the event of an airline flight cancellation or delay AFTER you have already parked at the airport, please contact the ParkOMA offices at [emailprotected] or by phone at 402-661-8260 to receive a refund.

If you lost your confirmation email please login to your member account at Reservations.ParkOMA.com and click on “My Reservations.” Then select resend email confirmation.

If you checked out as a Guest, go to Reservations.ParkOMA.com and click on “Manage My Reservation” and enter your reservation reference number and email address or select “Resend Reservation Emails” and enter your email address to resend your reservation confirmation.

For reservation questions, email [emailprotected] or call 402-661-8260.

Parking or Shuttle Questions
Email [emailprotected] or call the ParkOMA office at 402-346-2466.

Reservation Questions
Email [emailprotected] or call 402-661-8260.